No fee is charged. You only pay when we secure a deal that saves you money and you choose to accept it.
No fee is charged. If there is no positive verified savings, BROKI's fee is zero.
If, after payment, the dealership does not honor the agreed price, introduces undisclosed mandatory charges, or cannot meet the documented conditions, BROKI refunds 100% of its fee.
If the vehicle becomes unavailable before you can complete the purchase within the agreed timeframe, BROKI will offer an equivalent alternative if you accept it. If no acceptable alternative exists, the fee will be refunded.
If you accept the offer, pay the fee, and later voluntarily decide not to buy, BROKI proposes treating the negotiation service as fulfilled when it can demonstrate that it obtained the agreed offer and that the offer remained available under the documented conditions. In that case, the fee is proposed to be non-refundable. THIS CONDITION REQUIRES APPROVAL BY A FLORIDA ATTORNEY BEFORE IT IS USED.
If the purchase depends on financing, any credit-approval condition must be documented before payment. A transaction that fails because the expected financing is not obtained will not automatically be considered a voluntary cancellation.
There is a clear procedure to request a refund and submit a claim: contact BROKI at brokiusa@gmail.com or 786-222-9178 with your operation ID. BROKI will review the offer documents and the circumstances of the cancellation before resolving each request, respecting the consumer's legal rights.
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